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Our return and refund policy ensures you can shop with confidence.
We accept returns within 7 days of delivery for unopened and unused products in their original packaging.
To initiate a return, please contact us at hello@adora.baby with your order number and reason for return.
Once we receive and inspect your returned item, we will process your refund within 5-7 business days.
Refunds will be issued to the original payment method used for the purchase.
For health and safety reasons, we cannot accept returns on opened food products or items that have been used.
If you receive a damaged or defective item, please contact us immediately at hello@adora.baby with photos of the item, and we will arrange a replacement or refund.